Office Phone, VoIP & Internet

#infostructure, #office #phone, #business #voip, #sip #trunking, #small #business #phone, #pbx, #hosted #pbx, #isp, #internet #service #provider, #local #phone, #long #distance, #broadband, #high #speed #internet, #ip #voice, #business #voice, #business #internet


out of this world

Hosted PBX
Phone Systems

An Evolutionary Leap in
Office Phone Systems

Advanced PBX features ease and speed of use, lower costs, and no phone system maintenance this is the promise of infoPBX, an Internet phone platform designed for small and medium businesses. infoPBX integrates your desktop phone and PC and provides you with a wide range of voice applications. [ read more ]

SIP Trunking

Making Full Use of Your
IP-PBX Systems

infoSIP is a VoIP service engineered for business quality, now available in two plans. Both plans are priced at low monthly rates per Internet phone line, also known as a SIP trunk. Long distance in both plans applies to Continental US calls. International calling is billed at separate rates for all of our rate plans. [ read more ]

High Speed

Scalable, Reliable and
Affordable Bandwidth

Your business requires reliable, uninterrupted Internet broadband at the fastest speeds available and at highly competitive prices. Our high speed internet solutions are designed for businesses like yours that require high Internet bandwidth that is easily scalable, reliable and affordable. [ read more ]

Hosted PBX Phone Systems

An Evolutionary Leap in Office Phone Systems

Advanced PBX features ease and speed of use, lower costs, and no phone system maintenance this is the promise of infoPBX to provide sophisticated technology for small and medium businesses without the costs. The infoPBX integrates your desktop phone and PC and provides you with a wide range of voice applications, and because these applications are hosted on our VoIP servers; there is no need for you to purchase a system, cards, server or software.

The applications are bundled in three different price plans and offered as a managed service that is billed monthly, making infoPBX an affordable and powerful desktop solution that gives your business the competitive edge it needs in today’s economy. And it s available in high definition (HD) voice a technology that makes standard landline audio twice as clear.

SIP Trunking Connectivity

Making Full Use of Your IP-PBX Systems

infoSIP is a VoIP service engineered for business quality communication. Save the investment you’ve already made in your PBX equipment and simply add SIP trunks available in two plans. Plans are priced at low monthly rates per Internet phone line, also known as a SIP trunk. Long distance in both plans applies to Continental US calls. International calling is billed at separate rates for all of our rate plans.

High Speed Internet

Scalable, Reliable and Affordable Bandwidth

Your business requires reliable, uninterrupted Internet broadband at the fastest speeds available and at highly competitive prices. Our high speed internet solutions are designed for businesses like yours that require high Internet bandwidth that is easily scalable, reliable and affordable.

User Voice Fixes Pivot Table Default Settings – Peltier Tech Blog, voice settings.#Voice #settings


User Voice Fixes Pivot Table Default Settings

Peltier Technical Services, Inc., Copyright © 2017, All rights reserved.

I ve been using Pivot Tables in Excel for twenty years or more. They are one of the features that have made Excel such a killer program. Pivot Tables are easy to use after a bit of learning, and they re fast and flexible. And the Pivot Table default settings used to be alright.

A few Excel versions ago, I believe in Excel 2007, Microsoft added some additional layouts to Pivot Tables, so in addition to the historic Tabular layout, you can now choose Compact or Outline. The problem is that they made Compact the default, and except for the simplest Pivot Tables, I never want to use Compact, I always want the Tabular layout. So right after I build a Pivot Table, I need to fix it. (This may have been Yet Another Reason to hate Excel 2007.)

There are a few other default settings that I need to correct these as well, though they were never as annoying as the Compact layout.

Let me illustrate the problem. I have a simple Table with the headings Greek (containing Alpha , Beta , or Gamma ), Latin (containing A , B , or C ), Arabic (containing (1, 2, 3, or 4), and Values (containing a random two-decimal-digit number between 3 and 8). When I insert a Pivot Table with Greek in the columns area, Latin and Arabic in the rows area, and Values in the values area, here is the out-of-the-box default Pivot Table.

Voice settings

What s wrong with this Pivot Table?

  1. It s in compact layout, which means all of the row pivot fields are compressed into one column, with field items indented according to their order in the rows area. The field names are not shown at the top of the field; instead there is a single label called Row Labels.
  2. There are subtotals, and I usually do not want subtotals.
  3. There are grand totals on rows and columns, and I usually want no subtotals at all, and if I do want subtotals, I usually only want column totals, or sometimes only row totals.
  4. The columns have all been autofitted, so the first two columns are very wide, and all columns have different widths. When the Pivot Table is refreshed, these widths are subject to change due to the autofitting.

So I have to go to the Pivot Table ribbon tab and fix the first three problems, and to Pivot Table Options to fix the column autofitting. Yeah, big deal, it s only 30 seconds, but it s 30 seconds each, and it s easy to forget to fix them all, and anyway, it s a pain.

For all those years I was merely annoyed about Excel s Pivot Table default settings, Bill Mr Excel Jelen went further, and lobbied with every Excel user and every Microsoft Excel product team member to change them. For years this had no effect, other than he became well known within the Excel product group.

But then Microsoft introduced User Voice, an online forum that lets users suggest new features and improvements to existing features, and vote on other suggestions. Microsoft reads all of the suggestions, and those suggestions with the most votes are considered for inclusion in their product.

Two weeks ago, the official Excel Team blog contained an article entitled PivotTables just got personal. Long story short, they ve implemented Bill s suggestion, and in a very flexible way. Instead of simply changing the Pivot Table default layout back to Tabular, they allow users to set all Pivot Table options to create a custom Pivot Table default. This feature is available to all Excel 2016 users with Office 365, as long as they have gotten the recent updates.

Here s how to change your Pivot Table default settings. On Excel s File tab, select Excel Options, and click on Data in the Excel Options dialog.

Voice settings

Click the Edit Default Layout button to open the Edit Default Layout button.

Voice settings

Layout Import uses the settings of an existing Pivot Table as the new custom default layout (I happened to have cell S21 selected when I opened the dialog; this cell was not in any Pivot Table). You can start with that, or simply make any changes in the dialog. You can see that I ve already fixed them all.

You can even click the Pivot Table Options button to access any settings in the entire Pivot Table Options dialog, like that pesky Autofit Column Widths setting.

Voice settings

After correcting my Pivot Table default settings, when I insert a pivot table, here is the absolute first view of the result. I don t need to change anything!

Voice settings

Thanks Microsoft, thanks User Voice, and thanks Mr Excel for his tireless whining lobbying to make this improvement to Excel. I hope this Pivot Table Default Layout feature becomes the model for how users interact with all Excel defaults in the future.

Hosted ACD – ACD Hosting Service Distributes Calls To Remote Agents #hosted #acd, #acd #hosting,acd #service, #acd #services, #virtual #acd, #acd #phone #service, #automatic #call #distribution, #acd, #acd #systems, #acd #software, #automatic #call #distribution, #call #routing, #auto #attendant, #ivr, #interactive #voice #response #systems


ACD Hosting Services

Hosted ACD services can be provided to virtually any size organization by Database Systems Corp. (DSC). Automatic call distribution (ACD ) phone systems and hosted ACD phone services are supplied to commercial organizations and government entities who wish to have calls answered automatically using the latest phone technology.

DSC provides call processing phone services from a secure call center that answers calls automatically and distributes them to work-from-home employees or remote agents. Phone support representatives no longer need to work at one centrally located call center.

A typical ACD phone service will process incoming phone calls on a first come / first serve basis. However, intelligent hosted ACD services such as those provided by Database Systems Corp. can analyze each incoming call based upon caller identification, dialed number, time of day, and other user defined guidelines established in an IVR (Interactive Voice Response ) program. This ACD hosting service employs IVR technology to route calls however a business or organization requires these calls to be processed.

Contact DSC to learn more about our hosted ACD services and automatic call distribution phone solutions.

Advanced Call Distribution – Ankida

“Our goal is to help you find peace, answers, questions, serenity, work, happiness, inner love, growth or whatever you seek, as long as it brings no harm to anyone else. At ANKIDA there is no room for judging others, and all are welcome with laughter and love. There is a particular fondness here for ancient history, almost all sciences and people who want to deal with others who enjoy being trustworthy and warm.” –

Ankida provides phone coaching solutions to its customer utilizing our advanced call center technology and hosted ACD service center to process incoming calls from customers. Subscribers call Ankida’s 800 number which is answered by our phone service. Callers are connected to Ankida specialists based upon the needs identified by the callers. Complete database, phone and call accounting services are provided by DSC.

ACD and IVR Phone Applications

Phone applications and ACD call processing are becoming an integral part of business and service organizations. Both public and private groups are providing information to members and clients 24 hours a day. In just a short period of time, this technology has been applied to a growing number of industries and projects.

The following are just a few of the phone applications developed by DSC using its ACD software.

ACD Service Features

Hosted ACD services from Database Systems Corp. are provided at our secure data center. Here are just a few of the functions provided to our ACD outsourcing clients.

  • Route calls to local and remote agents
  • Intelligent skills based routing
  • Prioritized call routing
  • DNIS based assignment to agent groups
  • GUI interface
  • Unlimited number of agent groups
  • 800 answering services
  • Custom messages for each DNIS
  • Call queuing and call routing
  • Web call backs
  • Multimedia support (email, chat, inbound, outbound calls)
  • Alarms for callers in queue
  • Call-back message support
  • Customizable agent screens

ACD Call Center Information

Contact DSC to learn more about our ACD phone services and call answering solutions.

Voice Lessons in New York City (NYC) #nyc #voice #lessons, #voice #lessons #new #york #city, #voice #lessons #in #nyc


Voice Lessons

MUSIC IS ABOUT EXPRESSION. It brings me great joy to work with a student and help him/her grow not only as a singer, but as an artist.

I have over 10 years of experience teaching voice lessons in New York City and performing in Musical Theatre and Opera productions throughout the United States. Additionally, I have a degree in Vocal Performance from Boston University’s School of Music and a Certificate from the Sound and Music Healing Institute at the New York Open Center.

“Music is not just my passion; it is a way of life.

Teaching Philosophy

We each have a tremendous capacity to feel, to emote, and to convey our diverse backgrounds and life experiences through singing in a way that is unlike any other. Because no two individuals are alike, I tailor lessons to the personal needs and goals of each student.

Through your musical journey you will develop a sense of awareness about your voice through specialized vocalizations, specific breathing and relaxation techniques, and dramatic exercises. You will gain self-confidence, reach your greatest potential, and achieve your goals as a singer. A typical lesson will include:

• Vocalization based upon the Bel-canto technique:
Ultimately means achieving your most free and natural sound. These vocalizations will help your voice blossom and grow as I identify your strengths and weaknesses as a singer. We will work on pitch awareness, range, projection, stamina, expression, depth of sound, vocal clarity and control, dynamics, resonance, and flexibility in order to achieve your greatest vocal potential. You will sing with less effort, release strain and tension, and develop a renewed sense of freedom in your singing.

• Breathing and physical awareness:
You will learn how to support your sound and train your muscles in order to sustain notes and sing with your whole being. By learning how your posture and alignment affect your singing you will free yourself from physical habits that stifle your sound and consequently achieve greater stage presence.

• Dramatic exercises and song interpretation:
You will discover what the exciting world of acting is really all about through utilizing dramatic intention, sensory exercises, and tapping into your emotional core. You will enhance your ability to express yourself through your songs.

• Overcoming stage fright and performance anxiety:
When we release negative preconceived notions about our vocal ability then singing becomes an incredibly transformative experience. We will identify the key triggers which can sabotage your singing ability and learn how to apply this knowledge in your lessons. Through relaxation techniques, emotional releasing, imagery, and mind-body awareness I will help you overcome these fears.

• Song selection:
We will work on songs which are best suited for your personality and voice. These songs will further your vocal growth and strengthen your sound. We will prepare them for any number of events whether it is for auditions, performances, karaoke, weddings, choir solos, or simply for your own personal satisfaction. You will also gain knowledge about vocal repertoire and expand upon your understanding of musical styles, basic music theory, and rhythmic understanding.

For those who desire, we will delve into the world of Sound and Music Healing. where you will free yourself from emotional and physical wounds such as the aftermath of trauma, hurt, pain, childhood fears, regret, sickness, or loss. The voice is a gateway to the soul; as you learn about your voice, you will learn also about yourself. Singing is really so personal in nature and I am blessed with students who trust me as the keeper of their life stories as we work through these areas together.

I also work with students in leadership positions who are looking to have greater command of their speaking voice and develop strong public speaking skills. By using singing as a vehicle to achieve your goals you will have better control of your vocal ability, increase your confidence, and communicate more effectively.

Q: What ages do you teach?
A: I teach from ages 7 to adult, however my instruction is quite different for my younger students. Please inquire about specifics.

Q: What styles do you teach?
A: I teach many different styles, which include but are not limited to musical theatre, classical, folk, country, R B, rock, pop, hip hop, Hebraic chant, yogic chant, world music, Jazz, as well as singer/songwriters who compose their own music.

Q: Do you teach beginners with no prior vocal experience?
A: I teach students at all different levels from very beginner with no prior vocal experience to advance. It is normal for beginners to feel some initial trepidation, shyness, and nervousness about learning how to sing, but as you progress in your lessons you will alleviate these fears, sing with joy, and open your heart and mind.

Q: I have had vocal issues all my life. Is there anything you can do to fix these problems?
A: Through my expertise I have helped many students identify issues with their voices. Many students express frustration about hoarseness, vocal fatigue, strain, and overall unhappiness with their vocal quality. Some students also come to me because they developed nodules, nodes, callouses, and acid-reflux. The great majority of these issues were rectified through increasing their understanding about the voice, rigorous vocal therapy, and guidance.

Q: Do you teach group classes?
A: I teach group classes for a maximum of two students.

Q: Do you teach International students?
A: My studio is incredibly multicultural. I have students from all over the world singing in a multitude of languages.

Q: What are your teaching hours and how long is each lesson?
A: My teaching hours are Monday through Friday, from 9:30 AM to 8:30 PM. On occasion, I also teach Saturday mornings. Each lesson is 60 minutes.

Q: Are you currently accepting new students into your studio?
A: Yes.

Q: Where do you teach?
A: My private vocal studio is located in Midtown-West Manhattan, West 60th Street between Amsterdam and Columbus. I am just one block from the 59th Street Columbus Circle subway station (Subways A, C, B, D, 1, N, Q, R).

Live Operator Service #live #operator,business #presence,dedicated #phone #number,real #voice,operator,customer #service,high #security,singapore,malaysia,english,professional #skill,welcome #message,corporation,business #address,free


Clients who call your business phone will be able to talk to a live operator who will answer calls as a representative of your company. For instance, an operator would answer a call along the lines of:


Dynalec – Shipboard Communication Terminals #lucent #telephone, #weatherproof #analog #phone #terminal, #interior #voice #communication #system, #ivcs, #extension #signal #relay, #intercom #station


Communication Terminals

Modified Lucent 8411 Telephone Set (IP/IC Functionality) Dynalec part #65032-200


  • Designed to interface with any Lucent Technology switchboard utilizing DCP (Digital Communication Protocol).
  • Supports simultaneous IC and IP calls.
  • Channel two is configured as an auto answer hands free speaker phone.
  • System interface consist of Line In, Adjunct, Speaker Out and Aux line connections.
  • Pivoting base allows for desk or bulkhead mounting.
  • Handset is secured to phone via push button latch. Optional PTT switch can be added as required.

Weatherproof Analog Phone Terminal
Dynalec part #65032-300


  • Designed to interface with any PBX utilizing a standard two wire analog interface.
  • Weather proof phone designed to meet stresses common to sea-going vessels such as shock, vibration and EMI.
  • Responds to forward party disconnect signaling.
  • Operates with H-319/U handset, H-320/U headset, LS-613A/STC-1 or LS-614/STC-1 intercoms.
  • Features automatic redial button and 10 speed dials.
  • LED backlit dial pad for night time use.
  • A sonalert is provided for audible signaling and a LED for active indication.
  • Supports PTT operation.
  • Enclosure is of cast aluminum construction and is designed for desk or bulkhead mounting.

Interior Voice Communication System (IVCS) Components Part 1


The Interior Voice Communication System is an automatic, electronic telephone system which provides the primary means for individual or group communications aboard ship. It combines the functions and features normally provided by several independent systems such as dial and sound powered telephones and remote control radio.

Interior Voice Communication System (IVCS) Components Part 2


The Interior Voice Communication System is an automatic, electronic telephone system which provides the primary means for individual or group communications aboard ship. It combines the functions and features normally provided by several independent systems such as dial and sound powered telephones and remote control radio.

Extension Signal Relay
Dynalec part #65150-205


  • Provides station telephone sets with an additional audible and/or visual signal high in ambient noise level environments.
  • Provides for signaling of incoming calls to be placed apart from telephone set.
  • Extension Signal Relay is packaged in a watertight, shockproof, bulkhead-mounted enclosure.

Intercom Station: LS-518/519
Dynalec part #61690-600/61690-700


  • Capable of providing two way communication with up to 10 other intercommunication stations (LS-518D/SIC) or up to 20 other units (LS-519E/SIC) .
  • May be used in Handsfree or Press-To-Talk modes.
  • Contains talk-listen loudspeaker. Other input and output devices can be used.
  • Has front panel receptacle for M-132/SIC microphone or H-186A/U handset.
  • Solid state electronic switching keypad.
  • 10-watt amplifier capable of driving five selected station loudspeakers simultaneously to 99dB sound pressure at two (2) feet. When more than five stations are called, the output is reduced.
  • Suitable for operation in 21MC and similar intercommunication circuits.
  • Master Station is designed for mounting on a bulkhead, in a panel, in a desk and is suitable for shipboard installation in protected areas. When the Master Station has to be used in unprotected areas, the Watertight Enclosure (Dynalec Part 61690-220) is recommended.
  • Enclosure is aluminum and drip proof in accordance with MIL-I-983E.

Reverse Speech – Voice of the Unconscious Mind #voice #volume


It has been called the discovery of the 7th sense. The research into this phenomenon has been described as being of “Nobel calibre”. It has been featured in numerous publications around the world, and in the United States it became a household name in the late 90s. It is called Reverse Speech.

Experience the amazing power Reverse Speech has to pinpoint personal issues and heal them. All sessions can be conducted over the phone.

Learn how reverse speech can benefit small to large businesses with precise decision making.

Free Book

Enter your details below to get
instant FREE access to David’s
book, Voices from the Unconscious

We guarantee to keep your information
private & confidential.


When I first started with David Oates my approach was hey it’s worth a try why not? I was running a business with my partner and although we had been fairly successful, life kept putting hurdles in our way, I was getting fed up of hitting the same brick wall. I’m actually a no fuss kind of perso.

Famous Quotes

“Thine forward voice, now, is to speak well of thine friend; thine backward voice is to utter foul speeches and to detract.”

Shakespeare Insult 3 – The Tempest

Latest News

Ashland Oregon Reverse Speech Lecture Ashland Oregon Reverse Speech Lecture May 27th, 2017 ?>

Travel Outlook, work-from-home, work from home, hotel reservations, agent, call center, virtual call center #travel #outlook, #travel, #tourism, #hotels, #hospitality, #5star #property, #luxury #travel, #customer #service, #personalized #inbound #reservations #center, #guest #services, #customer #care, #hotel #blog, #travel #marketing, #reservations #systems, #call #center, #quality #calls, #higher #adr, #custom #voice #service, #overflow #reservations #department, #independent #hotels.


Thank you for your possible interest in working with us at Travel Outlook!

Travel Outlook is a company that provides voice reservations services for a select group of hotels. We are a virtual company, which means that we all work from home offices. We take pride in the fact that in our industry, we’re the best.

You’re applying for a position as one of our work-from-home reservations specialists. This means that you will work from a suitable home office, receiving incoming reservation calls that have been routed to you by our sophisticated contact center phone system. Working from home offers many benefits.

  • Productivity Many people prefer an at-home environment to be able to concentrate and work more productively.
  • Comfort Home offices are more comfortable. You can design your own work area, sit on the couch, stand, pace do whatever feels best.
  • Commuting With the average commute to work over 25 minutes, working from home means you can start and end your day with sanity and peace.
  • Nutrition With full access to your own kitchen, you can prepare meals and snacks during approved breaks.Besides saving money, this is often a healthier option.
  • Exercise No need to carry workout clothes, a hair dryer, and makeup kits to the office.
  • Compensation Those who work from home team effectively earn more than office-bound counterparts some studies estimate 10-15% more, saving on gas, the bus or subway, eating out, clothes or on dry cleaning all of these work-related items add up, and mean more cash to put toward an emergency fund, the house and family, or to fund a retirement account.

CUSTOMER SERVICE and COURTESY IS PARAMOUNT You will have a crucial position within our company, because you will be the main representative for our company to both our clients and to their hotel guests. Most likely, in the past you have made a hotel reservation over the phone….think about how the person you spoke with made an indelible first impression in your mind about the hotel. Your role is absolutely critical in our clients’ success. In addition to a warm personal presence, our team members must demonstrate creative problem solving. The most important part of your job will be to provide pleasant, effective service whenever you are called on, and you can expect the same experience when working with other Travel Outlook personnel. We need to make everyone we work with – especially our hotel clients and their guests feel cherished and important.

SALESMANSHIP Professional salesmanship is also important, and we will provide highly-focused, proven sales training for you which focuses on two important areas of hotel sales proficiency: conversion, and nightly rate maximization. Conversion is the measurement of how often you will convert an incoming phone call to a hotel reservation, and, of course we strive to convert as many calls to bookings as we can for our hotel clients. Travel Outlook is known for achieving some of the highest conversion rates in the industry. Rate Maximization refers to the nightly hotel room rate that the caller pays to stay in the hotel, and our sales training focuses on achieving the highest hotel rate for each call. This requires the ability to listen to the caller, and to recognize and capitalize on opportunities to book at the higher rate. We’ll go over these techniques in detail during our sales training.

TECHNICAL REQUIREMENTS Often, we connect directly into a hotel s property management system, so you may learn to enter information into multiple property management systems as well as learning about the features and benefits of each particular hotel. To achieve this, we have specific requirements regarding training availability, your technical skills, your computer equipment, and your Internet connection. The application process covers these in detail, but at minimum, the basic requirements are:

  • A Windows-based computer system (Windows 10 or 8.1 recommended)
  • A high-speed Internet connection (25Mb down/5Mb up or higher required)
  • A quiet and distraction-free work environment that would prohibit any ambient background noise.

Additional Info:
TRAINING Please note that you must also agree in writing to a background check before employment with us, and we will conduct this check. Employment status is contingent on an acceptable background check. Travel Outlook also reserves the right to perform third-party drug testing on all employees as permitted under your state’s law.

Once hired, you will complete 20 40 hours of group training prior to answering any incoming calls. This includes:

  • sales techniques
  • introduction to hotel property management systems
  • learning about our different client hotels
  • shadowing of live calls with one or more of our current agents.

All training and regularly scheduled hours will be paid bi-weekly in the appropriate pay period. You will be required to complete all four sections of training within four weeks of being hired. Training will take place Monday through Friday between the hours of 7 am and 5 pm MST and will include approximately 30 hours of group and paid self-led sessions.

Additionally, as you progress with Travel Outlook, each month you will be required to complete up to 8 hours of paid continuing education outside of your regularly scheduled work hours.

We are currently looking specifically for applicants in one of the following 18 states: Arizona, Florida. Georgia, Indiana, Iowa, Louisiana, Maine, Maryland, Mississippi, Nebraska, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Vermont and Virginia.

Many on our team have found that working in our industry can be interesting and fulfilling. We are always adding new clients in different areas, and you are always welcome to visit these hotels in accordance with our company policies.

Thank you for your interest in us, and we look forward to working with you.

John Smallwood,
President and Chief Executive Officer

Sonika Chauhan Car Crash: Kolkata Police Record Actor Vikram Chatterjee s Statement #sonika #chauhan,sonika #chauhan #death,vikram #chatterjee,vikram #chatterjee #accident,kolkata #police,justice #for #sonika,voice #for #vikram


Sonika Chauhan Car Crash: Kolkata Police Record Actor Vikram Chatterjee’s Statement

Kolkata: Actor Vikram Chatterjee on Tuesday gave a statement to the Kolkata Police about the car crash on 29 April that killed model Sonika Chauhan. He was questioned by the police for several hours after he arrived at the Tollygunge police station around 10 pm. Mr Chatterjee was served a notice on May 4, the day he was discharged from the hospital, to record his statement by May 10. Five of Sonika Chauhan’s friends, who were with her on the fateful night, have already made police statements. They are expected to make statements to court today.

The actor’s statement on Monday came four days after he claimed, at a press meet, that he was neither intoxicated nor speeding at the time of the crash. He had held the press meet hours after getting bail from the court.

“Vikram was not intoxicated when the accident happened. Nor was he speeding,” insisted Danish Haque, the actor’s lawyer.

But pictures that Sonika’s friends shared on Snapchat have, meanwhile, set off a storm. The footage shows Vikram Chatterjee with a glass in his hand. The debate, on whether the glass contained alcohol or cola, has divided friends of Sonika and Vikram down the middle. The battle on social media got ugly too.

“There is a silent kind of intimidation going on. After I posted on social media, I got calls saying, ‘Don’t push it too much’. I am still speaking out but people are worried about repercussions,” Sonika’s friend Nil, a fashion designer, said.

Nil’s words were echoed by Pranadhika Sinha, who launched the ‘Justice for Sonika’ campaign, which has garnered over 5,000 signatures.

“There is a cover up going on. Where is the toxicology report,” she asked.

“The petition will keep the fight for justice for Sonika alive. Vikram went to court on Friday. He has to appear in court again in September. I don’t want people to forget,” Ms Sinha added.

Vikram Chatterjee, who is already back to work, is also finding a lot of support on the ‘Voice for Vikram’ page. “Don’t worry Vikram da, we are with you,” one supporter posted.

Joint Commissioner (Crime) Vishal Garg of the Kolkata Police said that CCTV footage and bills have been collected from clubs visited by the couple on the fateful night. He added that the staff is being questioned and forensics awaited. Mr Chatterjee’s blood sample, he said, was collected soon after the crash.


What is VoIP telephone? Webopedia Definition #voip #telephone, #phone, #voice #over #ip, #define, #dictionary, #definition, #web #hosting #service, #define, #what #is, #webopaedia, #webopedia, #glossary, #dictionary, #encyclopedia, #tech #terms, #technology


VoIP telephone

Related Terms

Voice over Internet Protocol, or VoIP, telephone products connect to VoIP. or Internet telephony. systems, which use packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN ).

How it Works

VoIP telephones look and largely function like standard phones, but they have built-in IP technology and an RJ-45 Ethernet connector instead of the standard RJ-11 phone connector that enables the VoIP phone to connect directly to a router for making and receiving IP calls. A standard phone can also function as a VoIP telephone when used with an analog-to-digital converter called an ATA, or analog telephone adaptor. Another option is to bypass the phone entirely and simply use a VoIP-capable computer to make and receive IP calls.

VoIP service provider

volatile memory

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Free phone service FreedomPop unveils $20 Unlimited plan #data #voice


Free phone service FreedomPop unveils $20 ‘Unlimited’ plan

Free phone service FreedomPop is serving up a $20-a-month all-you-can-eat option.

Unveiled on Thursday, the new “Unlimited Everything” plan offers unlimited talk, text, and data for the $20 monthly fee. The only apparent drawback is that once you consume more than 1GB, your data speed drops from 4G to 3G. Free tethering is also included with all new LTE phones to turn them into wireless hot spots.

Founded in 2011, and initially backed by Skype co-founder Niklas Zennstrom, FreedomPop offers free but limited Net-based phone service (as well as Internet access) by way of wireless broadband. It also offers paid phone plans that include more voice and text but still cap the data (the Unlimited Everything plan does away with the data limit). The company’s services are available only in selected areas.

In line with its official shift to Sprint’s 4G LTE network. FreedomPop is also offering a few new LTE phones. The Samsung Galaxy S3, S4, and Victory join the Galaxy S2, the HTC EVO 4G, and the iPhone 5 as part of the mobile provider’s lineup. All new LTE phones automatically come with the free mobile broadband service that offers 200 voice calls, 500 texts, and 500 megabytes of data per month.

“Now that we have complete access to the most expansive wireless network, we are able to fully upgrade our device portfolio to the high-end smartphones that our customers want,” FreedomPop Chief Operating Officer Steven Sesar said in a statement.

As always, though, you have the option of buying a phone with FreedomPop or bringing your own device to the service. Customers can carry over various Android phones as well as the Sprint-compatible iPhone 4, iPhone 4S, or iPhone 5 handsets.

You can find out if FreedomPop’s mobile service is available in your area and check out its phones, hot-spot devices, and mobile plans at the company’s website .

Further, FreedomPop has launched a new Android app called FreedomPop Free Voice and Text. As per its name, the app lets users of Android phones directly sign up for and tap into the company’s free voice and text services to make calls, send texts, and access voicemail. Through the over-the-top communications app, users can also request a new phone number or port over an existing number.

Share your voice

Literary Analysis: Using Elements of Literature #voice #meter


Literary Analysis: Using Elements of Literature

Students are asked to write literary analysis essays because this type of assignment encourages you to think about how and why a poem, short story, novel, or play was written. To successfully analyze literature, you ll need to remember that authors make specific choices for particular reasons. Your essay should point out the author s choices and attempt to explain their significance.

Another way to look at a literary analysis is to consider a piece of literature from your own perspective. Rather than thinking about the author s intentions, you can develop an argument based on any single term (or combination of terms) listed below. You ll just need to use the original text to defend and explain your argument to the reader.

Allegory – narrative form in which the characters are representative of some larger humanistic trait (i.e. greed, vanity, or bravery) and attempt to convey some larger lesson or meaning to life. Although allegory was originally and traditionally character based, modern allegories tend to parallel story and theme.

  • William Faulkner sA Rose for Emily– the decline of the Old South
  • Robert Louis Stevenson sStrange Case of Dr. Jekyll and Mr. Hyde– man s struggle to contain his inner primal instincts
  • District 9– South African Apartheid
  • X Men- the evils of prejudice
  • Harry Potter– the dangers of seeking racial purity

Character – representation of a person, place, or thing performing traditionally human activities or functions in a work of fiction

  • Protagonist – The character the story revolves around.
  • Antagonist – A character or force that opposes the protagonist.
  • Minor character – Often provides support and illuminates the protagonist.
  • Static character – A character that remains the same.
  • Dynamic character – A character that changes in some important way.
  • Characterization – The choices an author makes to reveal a character s personality, such as appearance, actions, dialogue, and motivations.

Look for: Connections, links, and clues between and about characters. Ask yourself what the function and significance of each character is. Make this determination based upon the character’s history, what the reader is told (and not told), and what other characters say about themselves and others.

Connotation – implied meaning of word. BEWARE! Connotations can change over time.

Denotation – dictionary definition of a word

Diction – word choice that both conveys and emphasizes the meaning or theme of a poem through distinctions in sound, look, rhythm, syllable, letters, and definition

Figurative language – the use of words to express meaning beyond the literal meaning of the words themselves

  • Metaphor – contrasting to seemingly unalike things to enhance the meaning of a situation or theme without using like or as
    • You are the sunshine of my life.
  • Simile – contrasting to seemingly unalike things to enhance the meaning of a situation or theme using like or as
    • What happens to a dream deferred, does it dry uplikea raisin in the sun
  • Hyperbole – exaggeration
    • I have a million things to do today.
  • Personification – giving non-human objects human characteristics
    • America has thrown her hat into the ring, and will be joining forces with the British.

Foot – grouping of stressed and unstressed syllables used in line or poem

The iamb stumbles through my books; trochees rush and tumble; while anapest runs like a hurrying brook; dactyls are stately and classical.

Imagery – the author s attempt to create a mental picture (or reference point) in the mind of the reader. Remember, though the most immediate forms of imagery are visual, strong and effective imagery can be used to invoke an emotional, sensational (taste, touch, smell etc) or even physical response.

Meter – measure or structuring of rhythm in a poem

Plot – the arrangement of ideas and/or incidents that make up a story

  • Foreshadowing – When the writer clues the reader in to something that will eventually occur in the story; it may be explicit (obvious) or implied (disguised).
  • Suspense – The tension that the author uses to create a feeling of discomfort about the unknown
  • Conflict – Struggle between opposing forces.
  • Exposition – Background information regarding the setting, characters, plot.
  • Rising Action – The process the story follows as it builds to its main conflict
  • Crisis – A significant turning point in the story that determines how it must end
  • Resolution/Denouement – The way the story turns out.

Point of View – pertains to who tells the story and how it is told. The point of view of a story can sometimes indirectly establish the author’s intentions.

  • Narrator – The person telling the story who may or may not be a character in the story.
  • First-person – Narrator participates in action but sometimes has limited knowledge/vision.
  • Second person – Narrator addresses the reader directly as though she is part of the story. (i.e. You walk into your bedroom. You see clutter everywhere and… )
  • Third Person (Objective) – Narrator is unnamed/unidentified (a detached observer). Does not assume character’s perspective and is not a character in the story. The narrator reports on events and lets the reader supply the meaning.
  • Omniscient – All-knowing narrator (multiple perspectives). The narrator knows what each character is thinking and feeling, not just what they are doing throughout the story. This type of narrator usually jumps around within the text, following one character for a few pages or chapters, and then switching to another character for a few pages, chapters, etc. Omniscient narrators also sometimes step out of a particular character s mind to evaluate him or her in some meaningful way.

Rhythm – often thought of as a poem s timing. Rhythm is the juxtaposition of stressed and unstressed beats in a poem, and is often used to give the reader a lens through which to move through the work. (See meter and foot )

Setting – the place or location of the action. The setting provides the historical and cultural context for characters. It often can symbolize the emotional state of characters. Example – In Poe s The Fall of the House of Usher. the crumbling old mansion reflects the decaying state of both the family and the narrator s mind. We also see this type of emphasis on setting in Thomas Mann s Death in Venice .

Speaker – the person delivering the poem. Remember, a poem does not have to have a speaker, and the speaker and the poet are not necessarily one in the same.

Structure (fiction) – The way that the writer arranges the plot of a story.

Look for: Repeated elements in action, gesture, dialogue, description, as well as shifts in direction, focus, time, place, etc.

Structure(poetry) – The pattern of organization of a poem. For example, a Shakespearean sonnet is a 14-line poem written in iambic pentameter. Because the sonnet is strictly constrained, it is considered a closed or fixed form. An open or free form poem has looser form, or perhaps one of the author s invention, but it is important to remember that these poems are not necessarily formless.

Symbolism – when an object is meant to be representative of something or an idea greater than the object itself.

  • Cross – representative of Christ or Christianity
  • Bald Eagle – America or Patriotism
  • Owl – wisdom or knowledge
  • Yellow – implies cowardice or rot

Tone – the implied attitude towards the subject of the poem. Is it hopeful, pessimistic, dreary, worried? A poet conveys tone by combining all of the elements listed above to create a precise impression on the reader.

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Reliance Jio plans – 14 data centres for high-speed cloud services #data #centres, #reliance #jio, #ftth, #jio #cloud, #lte, #wi-fi, #voice #over #lte, #healthcare


Reliance Jio plans 14 data centres for high-speed cloud services

Firm seeks to create a cloud-computing infrastructure that can take advantage of its planned 4G services

The data centres will enable the company to offer its planned services like direct-to-home (DTH) television with a bouquet of almost 2,000 channels to choose from.

Latest News

Mumbai: R eliance Jio Infocomm Ltd. the telecom unit of Mukesh Ambani s Reliance Industries Ltd ( RIL ), is setting up 14 data centres across India to create a cloud-computing infrastructure that can take advantage of, and complement, its long-delayed roll-out of fourth generation, or 4G, telecom services, finally expected this year.

The cloud-based services, three company executives familiar with the plan said, will span healthcare, education and entertainment, and build synergies with the home shopping and content businesses of Network18 Media Investments Ltd. in which RIL is acquiring a majority stake.

It will also tap Reliance Retail Ltd s proposed e-commerce venture and projects of Reliance Foundation, RIL s philanthropic arm.

The data centres planned by Reliance Jio will cover a total space of 700,000 sq. ft, or 50,000 sq.ft each almost three-fourths the size of a standard football ground, said one of the three executives, all of whom asked not to be named.

Two of the 14 data centres are being set up in Reliance Corporate Park, Navi Mumbai; another two at Mauda near Nagpur; four in Jamnagar, Gujarat; and two in the national capital region (NCR) centred on New Delhi. The locations of the four remaining centres aren t known.

These data centres will enable the company to offer its planned services like direct-to-home (DTH) television with a bouquet of almost 2,000 channels to choose from, video-on-demand, mailing and messaging services and voice over Internet telephony (VoIP) , the executive cited in the first instance said.

Locating the data centres in India offers another advantage it will bring under Indian jurisdiction data that has until now been the preserve of global servers, less than 7% of which are located in India.

Google Inc.. Microsoft Corp. and Amazon Web Services (AWS) are estimated to host a million-odd servers each in their data centres. A large data centre typically houses 50,000 to 100,000 servers.

If you re hosted in the country, companies that host their data on your servers (in the local data centre) get a sense of control over the data. Besides, the government, too, gets a level of comfort since it can have access to the data if needed (ostensibly for security reasons), said a telecom analyst who did not want to be named.

At the Indian Institute of Technology Bombay (IITB) Techfest in January, Reliance Jio demonstrated its 4G capabilities including wireless machines that measure blood pressure and record data on the cloud so it can be accessed remotely, and mobile phone-based urine analysis.

Among the company s entertainment services was one called Catch-up TV, using which one can watch TV shows that are seven days old via an Android-enabled set-top box.

The company also demonstrated a Jio Drive service that can be used to store videos, documents and pictures and allows easy sharing.

The data centres, the executive explained, will feed into the national-level fibre optic network, which is currently being laid by the company, and pass through state highways, major cities and rural areas, within which, we will have a concentric circle service system (CSS) connecting an intra-city wired fibre optic connection that will finally lead to the fibre-to-the-home (FTTH) line .

The CSS ring will be supported by hundreds of monopoles unlike the regular rooftop mounted telecom towers typically used by telecom service providers, he added.

Monopoles, or ground-based masts (GBMs), will double up as street lights and surveillance systems, and provide real time monitoring of traffic and advertising opportunities, he added.

The GBMs will use an innovative battery back-up system and mobile battery charging system instead of diesel generator sets, which will help the company reduce capex (capital expenditure) and opex (operating expenditure) since they will not require any cooling unit nor manpower to guard them, the first person said. Additionally, we will mount solar panels on the mast surface to charge the batteries, he added.

The second executive said typically these telecom towers are easier to install and faster to replicate and require only four square metres of area with the entire electronics built inside the mast of the tower.

The first person said that apart from offering services to its retail customers, Reliance Jio will also offer to host data such as police records, income tax data and data related to the unique identification (Aadhaar) cards of individuals for the government.

This depends on whether the government agrees to this for a fee. Currently, talks with various government bodies are on, he said.

Reliance Jio has pan-India 20MHz broadband wireless access (BWA) spectrum in the 2,300MHz frequency band in 22 telecom circles and 5-7MHz spectrum in the 1,800 MHz band in 14 circles which it plans to use for offering high-speed 4G services. A detailed questionnaire sent to RIL on 30 May, but there has not been any response as of press time on Wednesday.

Typically telecom companies have anywhere between two and four data centres, providing for a main site as well as back-up and disaster recovery, located in different places, said Mohammad Chowdhury. telecom industry leader at PricewaterhouseCoopers (PwC). If a service provider wishes to offer cloud-based or hosted or managed services to its customer base, then it might significantly need more capacity, he added.

Vodafone India Ltd has one data centre in Pune and one in Bangalore. Bharti Airtel Ltd. India s biggest telecom service provider, has outsourced the data centre activity to a third party.

Reliance Jio said it will launch its high-speed data services across the country using a blend of several technologies, including two rival 4G high-speed wireless technologies, as well as other network options like FTTx (fibre to the location) and Wi-Fi hotspots.

The second executive also pointed out that on the devices front , Reliance Jio will offer a smartcard-type of device that will create a hot spot to enable any device (with a wi-fi port) to use its 4G services.

Reliance Jio does face its share of challenges in terms of return on investment and capturing market share. According to an April report by CLSA, Reliance Jio has invested $6 billion (about Rs. 36,000 crore) in the telecom business till date. The company, according to industry analysts, is expected to spend $8-9 billion in total.

For one, the commercial launch of the project, launched in 2010, has been inordinately delayed. It was in 2010 that RIL acquired a 95% stake in Infotel Broadband Services Ltd. the only company to win BWA spectrum across the country in an auction the same year.

Reliance s investment in the telecom business will generate very poor returns, given that it acquired 2.3 GHz (gigahertz) spectrum in May 2010 for $2.1 billion and then spent a meaningful amount of money on trials and preparations for the commercial launch, apart from interest payment on debt, said a 24 March note by analysts at Kotak Institutional Equities.

According to a 29 April report by brokerage firm CLSA Ltd, the three biggest challenges for Reliance Jio are addressing the reach and penetration shortcomings of the 2300MHz band (higher frequency requires more towers and is less efficient than lower frequency bands); enticing customers to move from the existing operators and upgrade to 4G by making devices affordable; and becoming relevant for a larger segment of Indian customers who may be slow in migrating to 4G .

Overcoming those challenges may not be easy.

Shauvik Ghosh in New Delhi contributed to this story.

First Published: Wed, Jun 11 2014. 11 43 PM IST

What are SIP or VoIP phones? #sip,voip,voice #over #ip,sip #phone,voip #phone,ip #phone,ip #phone #system,ip #pbx


What are SIP or VoIP phones?

VoIP phones are connected to an IP phone system using LAN (Local Area Network) or the Internet. Most IP phones are using the SIP protocol (Session Initiation Protocol), no matter if those are hardware or software IP telephones. Well known manufacturers of IP phones are Polycom, Snom, Gigaset, Tiptel, Yealink and Alcatel. Widely used examples for softphones are Blink and Bria.

Using an IP PBX phone system usually requires you to use VoIP telephones. Hardware SIP phones look nearly like traditional analog or ISDN phones. IP phones are developed to be used in IP networks. This is also called Voice over IP. Another type of IP phones are so called softphones. A soft phone is piece of software that behaves exactly like a normal IP telephone. You can run a soft phone on a PC, mac, tablet or smartphone.

The AskoziaPBX IP phone system supports the majority of all IP phone handsets sold world-wide. Furthermore, AskoziaPBX supports auto-detection and auto-configuration for the most popular IP phones .

How to configure VoIP phones with an AskoziaPBX is shown in our online handbook

Common questions about IP Phone Systems, PBX and VoIP





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HD Voice Codecs – VoIP Supply #hd #voice #codecs, #hd #voip #codecs, #voip #codecs, #


HD Voice Codecs

What is a codec?

The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs — pieces of computer code — available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing fees.

Why are there so many different codecs? Over the years, people have created and optimized codecs for the specific environments they were going to be used in, so the cellular community built codecs that optimized the use of radio frequency (RF) bandwidth while others wanted adaptable bit-rate codecs suitable for a wired broadband environment that would adjust sound quality depending on how much bandwidth was available — compress a little if there’s a lot of bandwidth, crunch harder if there’s less.

More recently, developers have been leveraging more efficient computer processors to develop better codecs. The tradeoff for using more CPU cycles is, of course, more power required to run them — not an issue at a desktop, but definitely a concern for mobile devices.

A number of codecs are ITU (International Telecommunications Union) standards, formalized for international use and incorporation into devices. If a codec name starts with a G and a period, such as G.711 or G.722, it’s an ITU standard.

Popular HD voice codecs – G.722, AMR-WB, SILK, iSAC

You can’t talk about HD voice codecs without first talking about baseline analog and digital voice quality. Established way back in 1972, G.711 is the standard for stock VoIP voice quality and equal to what you get out of a POTS analog phone call. It captures speech in a range of 3.4 kHz, has a sampling rate of 8 kHz, and needs 64 kbit/s of bandwidth to deliver a call.

G.722 is Old School when it comes to HD voice, formalized back in 1988. It captures sound in a range of 7 kHz and samples audio at a rate of 16 kHz — double that of G.711. The result is superior quality and clarity far above a POTS analog phone call. Taking advantage of CPU processing speeds, G.722 can deliver double the quality of a G.711 phone session in the same amount of bandwidth — 64 kbit/s.

You’ll find G.722 built into pretty much every desktop VoIP handset built today (2010), regardless of manufacturer or model of phone — yes, even the modest-looking $129 list price entry models support G.729. Patents on G.722 have expired so there’s no licensing fees and the processing requirements are minimal on today’s chips. At least one software shop (D2 Technologies) has implemented G.722 for the Android mobile operating system. Handset manufacturers who support G.722 include Aastra, ADTRAN, Allworx, AudioCodes, Avaya, Cisco, Panasonic, Polycom, Siemens and Snom.

Coming strong out of Europe and the mobile community is AMR-WB, also known as G.722.2. Mobile operators wanted better sound quality delivered in less bandwidth, so AMR-WB should deliver quality G.722 quality at around 24 kbit/s. France Telecom and Ericsson have been leaders in promoting AMR-WB for mobile HD voice — in part, because they hold some of the patents in the standard — and they would like to see AMR-WB appear in desktop phones and software clients so users can make end-to-end calls in AMR-WB, rather than having to translate (transcode) between G.722 and AMR-WB. You’ll see more AMR-WB buzz for desktop handsets later in 2010 and into 2011.

SILK is Skype’s “super wideband” voice codec. Optimized for real-time communications on the Internet, SILK is an adaptive bit-rate codec that supports multiple sampling rates ranging from 8 kHz narrowband to 24 kHz or more. If you have the CPU cycles and bandwidth of 40 Kbp/s, SILK gives you the best performance possible. On a lower-powered machine and/or with less available bandwidth, SILK drops down and adjusts to the conditions involved. Unlike AMR-WB, SILK is available royalty-free. A few manufacturers, including AudioCodes, have discussed incorporating SILK into their products.

Finally, Global IP Solution (GIPS) offers a proprietary wideband speech codec that has been incorporated into a large number of soft clients and applications, including AIM, Citrix Online, CommuniGate, Gizmo5, Google Talk, IBM Lotus, NimBuzz, QQ, WebEx, and Yahoo!

The problem with too many different codec

In order to have a successful HD voice call, both (or nearly all in a conference) need to use the same codec. If both sides are using different HD codecs either one side has to be transcoded — translated — into the same codec type or both sides have to shift to a mutually agreeable codec.

Transcoding already takes place in the VoIP world on a daily basis, with calls being compressed before sent out long distance and translations taking place between the POTS network and VoIP transport. The issues with transcoding between HD codecs are that it takes more horsepower (processing cycles) than with vanilla VoIP/POTS networks and nobody is willing to say the end translation product is as good as a “pure” end-to-end HD voice call using a single codec.

If both sides can’t find a mutually agreeable HD voice codec, they end up dropping down to the lowest common denominator — G.711 — which kills the primary point of using HD in the first place.

HD Voice Resources

Learn more about HD Voice with these educational resources.

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IVR Systems – Custom IVR Phone Systems And Software #ivr #systems, #custom #ivr #system, #ivr #software #systems, #ivr #programming #systems, #ivr #system #design, #interactive #voice #response #systems


An IVR (Interactive Voice Response) phone system (IVRS ) is a computer system that manages incoming phone calls. Modern IVR systems contain independent processing capability along with telecommunications boards to process phone functions. This allows the IVR system to manage multiple incoming calls at once. The DSC IVR phone system integrates an Intel processor with one or more computer telephony boards from Dialogic. These modern IVR solutions can handle hundreds of simultaneous phone calls and can be networked to handle thousands of calls at once.

Database Systems Corp. (DSC) has developed internally all of the software necessary to accomplish this integration. DSC has likewise developed a host of custom IVR phone applications to satisfy the requirements of its customers.

DSC is a leading provider of IVR phone systems, but also provides automated call answering services to its outsourcing clients. IVR systems from DSC blend state-of-the-art telecommunications equipment with DSC’s own award winning IVR software.

An Interactive Voice Response System (IVRS ) allows a person, typically a telephone caller, to select an option from a voice menu and interact with a call handling system. This process can be a simple information lookup or can be a complex business transaction. Generally an IVR system plays a pre-recorded voice prompt and the caller presses a number on a telephone keypad to select an option.

DSC also provides complete IVR software services and IVR applications development. From simple to complex phone applications, DSC personnel can design, develop, test and implement phone campaigns quickly and have a phone program in place with a minimal amount of time.

Contact DSC to learn more about DSC’s custom IVR systems, outsourcing services and development programs.

Clarksdale Public Utilities

“Water and electricity inside the City of Clarksdale are provided by the non-profit Clarksdale Public Utilities. The local power company has two steam plants with a combined generation capacity of 63 megawatts. An interconnection with Entergy provides for the purchase of power in the event additional capacity is needed. Public power provides some of the lowest energy costs you can find. Water is provided by deep wells and four elevated tanks with a combined capacity of one million gallons.” –

The Clarksdale Public Utilities acquired a WIZARD interactive voice response system from Database Systems Corp. to process requests for information from utility service customers. Their IVR system was developed by DSC to allow consumers to automatically call and obtain information such as power outages 24 hours a day, seven days a week.

PACER Digital IVR Systems

DSC provides turnkey IVR phone systems for medium to large scale phone centers with the PACER phone system. Business phone systems and toll free answering systems (generally 800 numbers and their equivalent) are very popular for service and sales organizations, allowing customers and prospects to call your organization anywhere in the country.

The PACER phone system supports multiple digital T1’s with capacity from 24 to 480 phone lines. These systems can be networked to provide call applications for virtually any sized call center or phone answering center. Using an ‘Open IVR’ network approach, IVR applications can be developed on separate servers that control the flow of information and the transfer of inbound calls.

WIZARD Analog IVR Phone System

DSC offers a complete, affordable and expandable IVR system called the WIZARD phone series. Features include an easy to use IVR Software that leads the developer step by step through the creation of custom phone applications.

The 4 line IVR system includes a Wizard setup program or comes optionally with a comprehensive IVR software development toolkit.

IVR System Features

  • Industrial Quality PC (Monitor Optional)
  • Intel/Dialogic Telephony Card(s)
  • PACER supports 24 – 480 Digital Lines Per System
  • WIZARD support 1 – 96 analog phone lines
  • Integrated IVR / ACD software
  • Multiple Networked Systems Working In Parallel
  • Windows OS
  • Multiple IVR Scripts
  • IVR Software Development Libraries
  • Text To Speech Integration
  • Touch Phone Navigation
  • Hearing Impaired TDD / TTY Phone device support
  • Call Monitoring and Recording
  • Message Forwarding

Contact Database Systems Corp.

Contact Us Today to learn more about our custom IVR phone systems.

IVR Reports
IVR Simulation
IVR Software Manual
IVR Design

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To find a product, click here . Our assistive technology specialists will conduct personalized product searches, recommend appropriate solutions, and send you relevant links and references to the products that best meet your needs and requirements. Simple as that! So don’t hesitate to try our Product Search Referral service today.

Check out ‘s favorite links and find assistive technology products, augmentative communication devices, computer access aids, and other adaptive equipment.

Click on the links below to conveniently access the largest product catalogs, databases, and vendor directories available on the Internet. To quickly find what you need, use our color-based Assistive Technology classification. Learn more.

This collection of links is provided to you for informational purposes only. Be sure to read our disclaimer .



Assistive or Adaptive Technology (AT) commonly refers to products, devices or equipment, whether acquired commercially, modified or customized, that are used to maintain, increase or improve the functional capabilities of individuals with disabilities. Learn more.

Assistive Technology is best understood when divided into categories or product families. Click here to view rehab ‘s thorough Assistive Technology classification.

Welcome to the Assistive Technology Online Community! Your destination for finding and exchanging information about assistive technologies. It’s FREE and a lot of fun! You can interact with other members, find answers to your questions, seek advice, or share ideas through discussion forums, email lists, and chat rooms. To become a member, visit the community web sites below and choose Join or Subscribe .

Looking for Assistive Technology products, reviews and recommendations, free software, books, and more? Need help finding new or used equipment? Join the AT Online Community and share AT information with other members today!

Have questions about Assistive Technology? Need help finding adaptive equipment? Subscribe to the AT 4HELP email lists and start sending messages to other members today! Click on Yahoo! Groups or Topica .

Join the coolest Assistive Technology Clubs on the Web and chat with other members who share your interests. Membership is free. So don’t wait, sign up today!

To join, or just visit the Assistive Technology Clubs, click on MSNYahoo! or Lycos .