Travel Outlook, work-from-home, work from home, hotel reservations, agent, call center, virtual call center #travel #outlook, #travel, #tourism, #hotels, #hospitality, #5star #property, #luxury #travel, #customer #service, #personalized #inbound #reservations #center, #guest #services, #customer #care, #hotel #blog, #travel #marketing, #reservations #systems, #call #center, #quality #calls, #higher #adr, #custom #voice #service, #overflow #reservations #department, #independent #hotels.


#

Thank you for your possible interest in working with us at Travel Outlook!

Travel Outlook is a company that provides voice reservations services for a select group of hotels. We are a virtual company, which means that we all work from home offices. We take pride in the fact that in our industry, we’re the best.

You’re applying for a position as one of our work-from-home reservations specialists. This means that you will work from a suitable home office, receiving incoming reservation calls that have been routed to you by our sophisticated contact center phone system. Working from home offers many benefits.

  • Productivity Many people prefer an at-home environment to be able to concentrate and work more productively.
  • Comfort Home offices are more comfortable. You can design your own work area, sit on the couch, stand, pace do whatever feels best.
  • Commuting With the average commute to work over 25 minutes, working from home means you can start and end your day with sanity and peace.
  • Nutrition With full access to your own kitchen, you can prepare meals and snacks during approved breaks.Besides saving money, this is often a healthier option.
  • Exercise No need to carry workout clothes, a hair dryer, and makeup kits to the office.
  • Compensation Those who work from home team effectively earn more than office-bound counterparts some studies estimate 10-15% more, saving on gas, the bus or subway, eating out, clothes or on dry cleaning all of these work-related items add up, and mean more cash to put toward an emergency fund, the house and family, or to fund a retirement account.

CUSTOMER SERVICE and COURTESY IS PARAMOUNT You will have a crucial position within our company, because you will be the main representative for our company to both our clients and to their hotel guests. Most likely, in the past you have made a hotel reservation over the phone….think about how the person you spoke with made an indelible first impression in your mind about the hotel. Your role is absolutely critical in our clients’ success. In addition to a warm personal presence, our team members must demonstrate creative problem solving. The most important part of your job will be to provide pleasant, effective service whenever you are called on, and you can expect the same experience when working with other Travel Outlook personnel. We need to make everyone we work with – especially our hotel clients and their guests feel cherished and important.

SALESMANSHIP Professional salesmanship is also important, and we will provide highly-focused, proven sales training for you which focuses on two important areas of hotel sales proficiency: conversion, and nightly rate maximization. Conversion is the measurement of how often you will convert an incoming phone call to a hotel reservation, and, of course we strive to convert as many calls to bookings as we can for our hotel clients. Travel Outlook is known for achieving some of the highest conversion rates in the industry. Rate Maximization refers to the nightly hotel room rate that the caller pays to stay in the hotel, and our sales training focuses on achieving the highest hotel rate for each call. This requires the ability to listen to the caller, and to recognize and capitalize on opportunities to book at the higher rate. We’ll go over these techniques in detail during our sales training.

TECHNICAL REQUIREMENTS Often, we connect directly into a hotel s property management system, so you may learn to enter information into multiple property management systems as well as learning about the features and benefits of each particular hotel. To achieve this, we have specific requirements regarding training availability, your technical skills, your computer equipment, and your Internet connection. The application process covers these in detail, but at minimum, the basic requirements are:

  • A Windows-based computer system (Windows 10 or 8.1 recommended)
  • A high-speed Internet connection (25Mb down/5Mb up or higher required)
  • A quiet and distraction-free work environment that would prohibit any ambient background noise.

Additional Info:
TRAINING Please note that you must also agree in writing to a background check before employment with us, and we will conduct this check. Employment status is contingent on an acceptable background check. Travel Outlook also reserves the right to perform third-party drug testing on all employees as permitted under your state’s law.

Once hired, you will complete 20 40 hours of group training prior to answering any incoming calls. This includes:

  • sales techniques
  • introduction to hotel property management systems
  • learning about our different client hotels
  • shadowing of live calls with one or more of our current agents.

All training and regularly scheduled hours will be paid bi-weekly in the appropriate pay period. You will be required to complete all four sections of training within four weeks of being hired. Training will take place Monday through Friday between the hours of 7 am and 5 pm MST and will include approximately 30 hours of group and paid self-led sessions.

Additionally, as you progress with Travel Outlook, each month you will be required to complete up to 8 hours of paid continuing education outside of your regularly scheduled work hours.

We are currently looking specifically for applicants in one of the following 18 states: Arizona, Florida. Georgia, Indiana, Iowa, Louisiana, Maine, Maryland, Mississippi, Nebraska, North Carolina, South Carolina, South Dakota, Tennessee, Texas, Vermont and Virginia.

Many on our team have found that working in our industry can be interesting and fulfilling. We are always adding new clients in different areas, and you are always welcome to visit these hotels in accordance with our company policies.

Thank you for your interest in us, and we look forward to working with you.


John Smallwood,
President and Chief Executive Officer


Security Assessment, VAPT, ECSA Training in Bangalore, Chennai, Mumbai, Pune, Delhi, Gurgaon, Noida, Muscat, Qatar, Dubai, Certified Security Analyst, Ethical Hacking, GPEN, Penetration Tester, Network Security Testing, Web Application Security Testing, Assessment, Bootcamp, Workshop #security #assessment, #vapt, #ecsa #training, #certified #security #analyst, #ethical #hacking, #gpen, #penetration #tester, #network #security #testing, #web #application #security #testing, #assessment, #bootcamp, #workshop, #bangalore, #chennai, #mumbai, #pune, #delhi, #gurgaon, #noida, #muscat, #qatar, #dubai, #pt, #penetration #testing, #va, #vulnerability #assessment, #countermeasures, #encryption, #patch #management, #perimeter #defense, #database #security, #firewall #architecture, #intrusion #analysis, #network #attacks, #network #scanning, #os #security, #system #hacking, #black #box #penetration #testing, #grey #box #penetration #testing, #white #box #penetration #testing, #aes, #advanced #encryption #standard, #backdoors, #bou, #buffer #overflow #utility, #brute #force #attack, #brutus, #burp #suite, #code #analysis, #code #injection #attack, #cross #site #request #forgery, #cross #site #scripting, #cryptography, #data #breach, #data #encryption #standard, #data #execution #prevention, #ddos, #distributed #denial #of #service, #dmz, #demilitarized #zone, #dos, #denial #of #service, #dep, #des, #digital #signature, #directory #traversal, #emet, #enhanced #mitigation #experience #toolkit, #enumeration, #footprinting, #gak, #government #access #to #keys, #google #hacking, #hacktivism, #hijacking #webservers, #honeypots, #ibm #appscan, #identify #theft, #ids, #intrusion #detection #system, #ip #address #spoofing, #ips, #intrusion #prevention #system, #keystroke #loggers, #kismet, #ldap #injection, #linux #hacking, #malware, #man-in-the-middle #attack, #metasploit #architecture, #nessus, #nmap, #packet #sniffing, #paros, #password #cracking, #phishing, #pki, #public #key #infrastructure, #privilege #escalation, #reconnaissance, #rsa, #rivest #shamir #adleman, #rootkits, #san #cwe #top #25, #sha, #secure #hashing #algorithm, #ssh, #secure #shell, #ssl, #secure #sockets #layer, #session #hijacking, #snmp, #simple #network #management #protocol, #siv, #system #integrity #verifiers, #snort, #social #engineering, #solar #winds, #spyware, #sql #injection, #steganography, #thread #modeling, #threat #profiling, #tls, #transport #layer #security, #trojans, #utm, #unified #threat #management, #virus, #wep #encryption, #wepcrack, #worms, #wpa #cracking


#

A penetration test is done to evaluate the security of a computer system or network by simulating an attack by a malicious user / hacker. The process involves active exploitation of security vulnerabilities that may be present due to poor or improper system configuration, known and / or unknown hardware or software flaws, or operational weaknesses in process or design.

This analysis is carried out from the position of a potential attacker, to determine feasibility of an attack and the resulting business impact of a successful exploit. Usually this is presented with recommendations for mitigation or a technical solution.

About this workshop

This workshop gives an in-depth perspective of penetration testing approach and methodology that covers all modern infrastructure, operating systems and application environments.

This workshop is designed to teach security professionals the tools and techniques required to perform comprehensive information security assessment.

Participants will learn how to design, secure and test networks to protect their organization from the threats hackers and crackers pose. This workshop will help participants to effectively identify and mitigate risks to the security of their organization s infrastructure.

This 40 hour highly interactive workshop will help participants have hands on understanding and experience in Security Assessment.

A proper understanding of Security Assessment is an important requirement to analyze the integrity of the IT infrastructure.

Expertise in security assessment is an absolute requirement for a career in information security management and could be followed by management level certifications like CISA, CISSP, CISM, CRISC and ISO 27001.

There are many reasons to understand Security Assessment:

  • Prepare yourself to handle penetration testing assignments with more clarity
  • Understand how to conduct Vulnerability Assessment
  • Expand your present knowledge of identifying threats and vulnerabilities
  • Bring security expertise to your current occupation
  • Become more marketable in a highly competitive environment

Therefore this workshop will prepare you to handle VA / PT assignments and give you a better understanding of various security concepts and practices that will be of valuable use to you and your organization.

This workshop will significantly benefit professionals responsible for security assessment of the network / IT infrastructure.

  • IS / IT Specialist / Analyst / Manager
  • IS / IT Auditor / Consultant
  • IT Operations Manager
  • Security Specialist / Analyst
  • Security Manager / Architect
  • Security Consultant / Professional
  • Security Officer / Engineer
  • Security Administrator
  • Security Auditor
  • Network Specialist / Analyst
  • Network Manager / Architect
  • Network Consultant / Professional
  • Network Administrator
  • Senior Systems Engineer
  • Systems Analyst
  • Systems Administrator

Anyone aspiring for a career in Security Assessment would benefit from this workshop. The workshop is restricted to participants who have knowledge of ethical hacking countermeasures.

The entire workshop is a combination of theory and hands-on sessions conducted in a dedicated ethical hacking lab environment.

  • The Need for Security Analysis
  • Advanced Googling
  • TCP/IP Packet Analysis
  • Advanced Sniffing Techniques
  • Vulnerability Analysis with Nessus
  • Advanced Wireless Testing
  • Designing a DMZ
  • Snort Analysis
  • Log Analysis
  • Advanced Exploits and Tools
  • Penetration Testing Methodologies
  • Customers and Legal Agreements
  • Rules of Engagement
  • Penetration Testing Planning and Scheduling
  • Pre Penetration Testing Checklist
  • Information Gathering
  • Vulnerability Analysis
  • External Penetration Testing
  • Internal Network Penetration Testing
  • Routers and Switches Penetration Testing
  • Firewall Penetration Testing
  • IDS Penetration Testing
  • Wireless Network Penetration Testing
  • Denial of Service Penetration Testing
  • Password Cracking Penetration Testing
  • Social Engineering Penetration Testing
  • Stolen Laptop, PDAs and Cell phones Penetration Testing
  • Application Penetration Testing
  • Physical Security Penetration Testing
  • Database Penetration testing
  • VoIP Penetration Testing
  • VPN Penetration Testing
  • War Dialing
  • Virus and Trojan Detection
  • Log Management Penetration Testing
  • File Integrity Checking
  • Blue Tooth and Hand held Device Penetration Testing
  • Telecommunication and Broadband Communication Penetration Testing
  • Email Security Penetration Testing
  • Security Patches Penetration Testing
  • Data Leakage Penetration Testing
  • Penetration Testing Deliverables and Conclusion
  • Penetration Testing Report and Documentation Writing
  • Penetration Testing Report Analysis
  • Post Testing Actions
  • Ethics of a Penetration Tester
  • Standards and Compliance