All consumer complaints resolved for Husker Auto Group – Nebraska, South Dakota, The Kansas Plains and Southwest Iowa BBB #auto #search


#husker auto group
#

Husker Auto Group

Advertising / Sales Issues Read Complaint Details

Complaint

Company will not stop sales calls.

I purchased a vehicle about 4 years ago from Husker Auto. I have since moved out of state, but I continue to receive calls from different salespeople asking me to sell or trade my car with them. I have asked to be removed from the list a number of times, but have received additional calls even the same week. I contacted Husker Auto again on Tuesday, ******* and asked to speak to someone with some authority to remove me from the sales team call list and was directed to Mr. ********* who did not take my call. I was then directed to marketing where a woman took note of my problem and assured me she would pass the message along and have me removed. I received another sales call on Thursday of that week.

Desired Settlement

Please remove me from all contact lists, including phone calls, email and mailings. I DO NOT want any further contact with Husker Auto Group.

Business Response

Husker Auto Group is sorry for confusion. We have removed Ms. ****** from all of our systems. We had removed her from our system on the **** but her name was still in a cue we had to send to corporate to have her name removed. I have been assured by our corporate office that ****** ****** has been removed from all of our data bases.

12/02/2014

Advertising / Sales Issues Read Complaint Details

Complaint

I went in with preapproval on the CUDL system, but they change financing to a lender out of state with no approval or documentation.

I confirmed that HAG uses the CUDL (credit union & dealer auto lending network) system. I emailed a copy of my approval certificate to the dealer AND brought a copy with me. The first deceptive practice was trying to get me to sign a form showing ****% rate. I showed them my certificate from ******* at ****% and they went back and changed the form. The second deceptive practice was not explaining that they had inexplicably changed the lender from my credit union (2 minutes from my office) to ******************************* in **********. A month later I get a statement from **** telling me my first payment is due. Two minutes later I am at the credit union, they call ****, make arrangements to pay them off in full, but it costs me lien and title fees. Another month goes by, another statement from ****, telling me a have a balance of $*****, but no balance due. This lender seems very shady. My assumption is that HAG secured the loan for a lower percentage, then pockets the difference.

ADDITIONAL DETAILS:

Case is being handled by another organization: ******** AGO

Desired Settlement

I want a written apology from HAG for their deceptive practice.

I want HAG to immediately stop this deceptive practice. I am sure there are legal requirements for them to disclose the financier at time of contract.

I want some money back for wasted lien and title fees, as well as several hours taken off from work to chase all this mess down.

IF this has impacted my excellent credit rating even slightly, I will pursue legal action.

Business Response

We have been in contact with Mr. ******* and have come to an understanding. We will be sending Mr. ******* a check for ****** per our agreement.

Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

They did not address my concern about the impact to my credit rating.

Billing / Collection Issues Read Complaint Details

Complaint

They are charging me $****** for a payment they supposedly made for me, but are just now billing me 4 months later.


Consumer complaints for Auto Computer Exchange, Inc. South East Florida BBB #auto #parts #plus


#auto computer exchange
#

Auto Computer Exchange, Inc.

04/04/2014

Problems with Product / Service Read Complaint Details

Complaint

They refused to honor the core exchange policy. The reason they say now is the box was shipped empty. I have all shipping info to prove it was.

Desired Settlement

06/10/2015

Problems with Product / Service Read Complaint Details

Complaint

This company does not honor warranty or wants to refund money their products are defective I got 3 computers for my car none work

I order ******** ( *** ******** )FOR MY 2001 CHRYSLER APRIL 5 2013 ( ORDER # XXXXXXXXX ) $ 184.20 AND FIRST COMPUTER HAD CODE 601 DEFECTIVE ******** I CALL THE COMPANY AND THEY SENT ME ANOTHER COMPUTER WITH SAME CODE PLUS ANOTHER 10 CODES AND I CALL AGAIN AND GOT THIRD COMPUTER WITH SAME CODES AS BEFORE. SO I CALL AGAIN AND I WAS TOLD I CAN’T GET MY MONEY BACK AND NO MORE COMPUTER REPLACEMENTS .

MY CAR WAS SCAN BY CHRYSLER DEALER NO ISSUES FOUND, I SPENT AROUND 500DLS IN TOWING AND LABOR AT THE END I WAS TOLD BAD ********

ALL I WANT MY MONEY BACK $ 184.20

I WISH I CAN GET MORE FOR THE LABOR AND TOWING.

Desired Settlement

ALL I WANT MY MONEY BACK $ 184.20

I WISH I CAN GET MORE FOR THE LABOR AND TOWING.

Business Response

***Document Attached***

Mr. ******* did have various codes coming up due to the Computer, taking all this into consideration and the fact that he did send the computers right back he was issued a Refund minus the restocking fee.

Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

is been months since this happen ,I don’t recommend anyone to do bussines with this company BIG NOOOO.

Final Business Response

***Document Attached***

Customer was refunded minus a Restocking fee, customer had several codes, was told what to do to get the vehicle working. On 6/14/2013 the Refund was submitted back on the Visa Card $119.40. I will attach the Company Policy.

Final Consumer Response

(The consumer indicated he/she DID NOT accept the response from the business.)

I never got any money back. this complain with BBB is the main reason for that.

I remember exactly how rude and sure this people told me I’ll never get my money back because your policy.

So I don’t accept you resolution if I don’t get $184.20.

05/04/2015

Guarantee / Warranty Issues Read Complaint Details

Complaint

I wish to return a “remanufactured” computer they sold me, after being sent 2 defective units. They carry a 1 year warranty.

I purchased a “remanufactured” computer from their online website. These computers carry a 1 year warranty in the purchase price. I was sent the first computer, that was the wrong part number and also defective. I verified the computer was the issue with a junkyard computer that runs the vehicle perfectly. I returned the first computer and they sent me another computer, this one was the right part number, but again defective. After 2 defective units in a row I contacted and asked to rather return the item for a refund than receive more questionable quality computers from their service. They are claiming that they’re refund policy only allows returns for the first 30 days and it is stated on their website. www.autocomputerexchange.net The only policies I can find related to return on their website are as follows: “Q. Can I return my computer if it doesn’t work?

A.The part may be returned within 14 days of delivery as long as it is returned in its original condition. The return will be subject to shipping charges as well as programming charges. It is up to you and your mechanic to make sure that you diagnose your vehicle correctly.”

This policy by saying it is not their responsibility if you improperly diagnosed the vehicle, does not apply in this case. It was not my diagnosis that was wrong, but their product that is defective. Again this product carries a 1 year warranty for all defects in their workmanship. After a pattern of faulty products I do not trust their workmanship or services anymore and would simply like my money refunded. I have sent them multiple emails trying to explain this and they keep giving what seems to be the same generated email about their 30 day return policy being on their website.


German Auto Dismantlers Business Review in Cleveland, GA – Metro Atlanta, Athens and Northeast Georgia BBB #hertz #used #cars


#german auto parts
#

German Auto Dismantlers

BBB Accreditation

German Auto Dismantlers is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

What government actions does BBB report on?

Advertising Review

Advertising Review

BBB has nothing to report concerning German Auto Dismantlers’ advertising at this time.

Out of Business

On January 10, 2012, we received documentation from Joseph Cogbill, indicating German Auto Dismantlers has been closed since November 13, 2010. He also indicates complaints against German Auto Dismantlers cannot be resolved since the corporation has been closed and there are no assets or inventory remaining. German Auto Dismantlers sold used Porsche Parts.

Mr. Cogbill indicates in 2011 he started a new business Stuttgart Classic Parts which sold New Porsche parts only. This business has closed as well. The company sold the Stuttgart Classic parts website and all new parts inventory to a company by the name of Einmailig on December 28, 2011. Any complaints relating to Stuttgart Classic Parts cannot be resolved since the assets are gone and the business has been terminated. Consumers logging on to the website stuttgartclassicparts.com are redirected to the website for the following company.

Einmalig

5455 Production Drive

Huntington Beach, CA. 92649

The report for Einmalig is issued by BBB of Colton California. A copy of their report can be viewed by clicking the link below.

http://www.la.bbb.org/business-reviews/Automobile-Parts-and-Supplies-Retail/Einmalig-in-Huntington-Beach-CA-100105216

As of January 1, 2012, Mr. Cogbill is currently listed as President of E Pullit Auto Parts. BBB Atlanta issues a separate report for this business which can be viewed by clicking the following link.

http://www.bbb.org/atlanta/business-reviews/auto-parts-and-supplies-used/e-pullit-auto-parts-in-cleveland-ga-27422874?gid=1


Military Auto Sales Business Review in Clarksville, TN – Middle Tennessee BBB #auto #parts #store


#military auto sales
#

Military Auto Sales

BBB Accreditation

A BBB Accredited Business since 10/23/2012

BBB has determined that Military Auto Sales meets BBB accreditation standards. which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

3425 Fort Campbell Blvd

*Military Auto Sales is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

Industry Tips for Auto Dealers – Used Cars

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services


Gretna Auto Outlet Business Review in Gretna, NE – Nebraska, South Dakota, The Kansas Plains and Southwest Iowa BBB #auto #mart


#blair auto mall
#

Gretna Auto Outlet

BBB Accreditation

A BBB Accredited Business since 01/19/2012

BBB has determined that Gretna Auto Outlet meets BBB accreditation standards. which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

11808 Standing Stone Dr

*Gretna Auto Outlet is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

Additional Phone Numbers

  • (402) 426-8600
  • (402) 598-0642
  • (402) 426-8611
  • (402) 669-5961

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Industry Tips for Auto Dealers – Used Cars

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services


Track One Auto Sales Inc Business Review in Orlando, FL – Central Florida BBB #auto #focus


#track auto
#

Track One Auto Sales Inc

BBB Accreditation

Track One Auto Sales Inc is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

4104 Winter Garden Drive

*Track One Auto Sales Inc is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

BBB began including complaint response text in BBB Business Reviews on August 1, 2012. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

Industry Tips for Auto Dealers – Used Cars

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services


American Auto Movers, Inc. Business Review in Clearwater, FL – West Coast Florida BBB #cheap #cars #for #sale


#auto movers
#

American Auto Movers, Inc.

BBB Accreditation

A BBB Accredited Business since 03/26/2008

BBB has determined that American Auto Movers, Inc. meets BBB accreditation standards. which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

(850) 414-4100

Business Tax Receipt/Clearwater & Clearwater Beach

100 S Myrtle Ave Rm 202

Clearwater, FL 33756-5520

(727) 562-4567

BBB records show a license number of MC585267 for this company, issued by Department of Transportation-Movers. Their web address is http://www.fhwa.dot.gov .

Type: Department of Transportation

BBB records show a license number of BTR-0024505 for this company, issued by Business Tax Receipt/Clearwater & Clearwater Beach. Their web address is http://www.clearwater-fl.com/gov/depts/devel svc/Building/occupational license.asp .

Type: City Business Tax Receipt

BBB records show a license number of 2237958 for this company, issued by Department of Transportation-Movers. Their web address is http://www.fhwa.dot.gov .

Type: Department of Transportation

Type of Entity

Corporation

Incorporated: November 2006, FL


A-1 Auto Parts Inc. Business Review in Lebanon, TN – Middle Tennessee BBB #car #for #sale #by #owner


#a-1 auto parts
#

A-1 Auto Parts Inc.

BBB Accreditation

A-1 Auto Parts Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

1135 Gwynn Road

*A-1 Auto Parts Inc. is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

Additional Phone Numbers

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Industry Tips for Auto Repair & Service

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services


Auto Deals, LLC Business Review in Mableton, GA – Metro Atlanta, Athens and Northeast Georgia BBB #auto #tint


#auto deals
#

Auto Deals, LLC

BBB Accreditation

Auto Deals, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

510 Veterans Memorial Hwy SW

*Auto Deals, LLC is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

Industry Tips for Auto Dealers – Used Cars

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services


Discount Auto Body Parts Inc. Business Review in Las Vegas, NV – Southern Nevada BBB #auto #window #repair


#cheap auto body parts
#

Discount Auto Body Parts Inc.

BBB Accreditation

Discount Auto Body Parts Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

2757 N Lamb Blvd

*Discount Auto Body Parts Inc. is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Industry Tips for Auto Parts & Supplies – New

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.

About BBB Business Review Content and Services